Thursday, April 12, 2012

Speaking of Television . . . or Cable Rather


          As I mentioned in my last post, there have been periods of time that we have had to do without.  The bills are too overwhelming at times.  We lost our first house due to the economy leaving us even more financially scarred.  After the move, Roland and Jenna were limited to DVDs from either the library or our own personal collection.

          We tried doing without the Internet.  But the Internet is required just for finding a job.  It’s an assistant to Jenna’s education.  It was a necessity with Roland’s last job.  And he may be starting Internet courses pretty soon.

          Our period without the Internet did not last for more than two weeks.  Eventually we added cable because it was only 8-10 dollars more.  But basic.  Very basic.  We had only 7 stations (perhaps 18 with all the shopping net works and three Spanish stations; okay seven that were regularly watched) – and lost one of the PBS stations in the process. 

          Our cable company screwed up big time – either that or we had been being cheated for five months.

          A UPS driver came to our door with a package from our carrier.  That was weird.  We specifically told them that we were struggling with payments just for the basic  basic (surely they are wise enough to figure it out with all our late payments and constant calls)  and so Roland calls to see if they upgraded their service and we need all this hook up now.

          The company claims they mailed the package out in November.  November?  Seriously?  It is now being delivered to us in April?  So Roland’s on the phone with at least three different employees – asking questions – plugging in wires – reporting errors and so forth.  (Good thing he LOVES cable – I would have given up and sent the equipment back)

          So this morning, instead of only 7 stations, we now get 40?  Maybe 60?  We also have other features that I don’t believe we are paying for.  On the other hand, I remember the package including certain stations that we weren’t getting before.  But now it just seems like there are more than what we’re paying for.  But then again I haven’t received the most recent bill.  We may actually be getting rid of both cable and internet if the bill is too high.  After all we do need to eat.

1 comment:

  1. We received a letter the following day - it was their screwup (they said) and that they apologize and will not have an effect on our bill. We shall see.

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