I Bet the Enterprise Crew didn’t Have to put up with the same Malarkey

Actually you can use your own adjective in place of malarkey.  I can actually think of better words, but so as not to offend certain parties, I choose malarkey for the sake of keeping the post clean.

          Long before Jaime Lee Curtis started advertising Activia – she used to act out skits for VoiceStream commercials.  I made my first cell phone purchase through VoiceStream.  My mom and I got two lines – one for each of us – but the plan was (and still is) in my name.

          My phone line was for emergencies.  I bought it for that reason – not to be a camera, not to text (though neither was offered when I initially opened my account) and certainly not to be my primary source of phone use.  I don’t even like the phone

          After a while I started getting what I believed was junk mail from T-Mobile.  Never heard of them.  Wasn’t interested.  I didn’t realize that T-Mobile had bought VoiceStream out.  

          I never had a problem with T-Mobil until quite recently.  A word of advice:  DO NOT DO BUSINESS WITH A STORE THAT ISN’T CORPORATE – though it doesn’t seem to matter – bet the run around at corporate is exactly the same.  DON’T ACCEPT RESPONSIBILITY – SCREW THE CUSTOMER AS MUCH AS YOU CAN . . .

          I have two accounts.  One plan was for me and my mom.  The other had my husband’s phone which we couldn’t add to my plan – so I had two.  Later on I decided I wanted my mom’s phone going to her house and Roland’s coming to mine.  I was told I couldn’t switch my phone line with one store, but was told I could by another.  I could save money.  HA!  This T-Mobile has been the biggest nightmare ever!!!

          First off they are charging me for a line that I was told would discontinue.  My pre-existing number now shows up on both bills.  I sent a letter to corporate and one in with the bill (which as I predicted would get ignored) and now I’m even more upset about it than I was two months ago. 

          *I did remove this post for a couple of days, but have opted to put it back.*
July 17 update:  FINALLY they removed the extra line.  They took my phone off one bill and placed it on the other.  But instead of saving money (as I was led to believe) I am now paying over 45 dollars more.  I am upset at myself for allowing myself to believe that they were looking out for my best interest.  What a crock!