We Were/Are NOT in Good Hands with Allstate – That Was a HUGE Mistake

           So many complaints about Oligopolies (not quite a monopoly but somehow deem themselves as more superior) and it continues.  I don’t know why Richard decided to go with Allstate when we were already in Good Hands with Foremost.  They treated us right.  Allstate won’t pay squat!  They won't pay for what's under the house (our pipes that service the water to the house) What’s the point in having insurance if we can’t use it?  Allstate has failed us and I can’t say enough horrible things about them.

          Our first encounter was in the summer of 2022.  Richard had noticed a flood in our driveway. Where was it coming from?  We still don’t know.  We had called plumbers.  We had called a service company that works through insurance.  They had worked several hours believing that Allstate had given them the go-ahead even though we said we had an email that was contrary and Allstate WOULDN’T pay the damages because it was under the house and not in the house itself.  But the service company said that they would sue Allstate for the balance – which they did not.  Instead they came after us.  What we were quoted to be 3100 ended up costing us almost 10 grand!

           Four months later we learned we had to replace our fridge.  Plumbers had been called in to assist with connecting the water line.  They discovered some major water damage which they believed was connected to the initial water  leak that the service company had finished in September.  I personally think they want to take advantage of the insurance company – which is acceptable but not at our expense.  At first Allstate had agreed to a floor and cabinet replacement and hotel expenses as we’d be without a kitchen for up to four months.  I never did feel good about that.

          Meanwhile, the service company is backed up with work orders and are unable to get to us until February 6.  Meanwhile Allstate has decided to go back on their word and will pay for the kitchen, no plumbing, and we need to stay in the house.  Foremost would have taken care of us.  They did take care of us back in 2017 on a different water problem (here) 

Richard should have never dropped them.  But I guarantee that we will be dropping Allstate.  No more oligopolies for us.  We are NOT nor ever were in good hands with Allstate. If you are in the market of  insurance companies Do yourself a favor and cross Allstate off the list of any possible names you may come up with.