Lead By Example – Follow Up to the last post
I meant to have this posted on Friday but was unable to process all of my thoughts until now: I think it was in August when Roland applied for the management position at the jewelry store. They were down to two candidates but had decided to go with the one who was more familiar with the product. Not a great call in my opinion – but I am just getting the information second hand. I ’ ve never actually met the woman – but this is an illustration of what makes a leadership vs. management that I had mentioned in this post . Not her real name, but I shall call her Karen – the name that seemed to get a bad rap during 2020. She knows product. Roland knows people. I do like a salesman that can tell me the pros and cons of certain products – electronics for example. It is important – but I think knowing people is more important. Not just cust...