Whenever either Jaime or I have financial application or anything that has to do with bank accounts and earnings – well – it brings us to tears. We are so frustrated trying to answer questions and receiving an email requesting us to fix the errors but neglecting to let us know what the error is – or why it is thought so. She’s starting her FASFA application for next year. We have already spent well over an hour with her on the phone and thought we had it all figured out, but both she and Richard received the same email that the info was not complete.
In order to understand that all were
on the same page Jaime called FASFA and made a three way call. Only shortly after the information had been
given we heard a dreadful noise – the sound of sirens squealing in the
phone. Fire drill at the campus in
Ashland. We are in Myrtle Creek. No idea where the FASFA rep was.
Unfortunately we were able to hear
much of the commotion in Ashland and Richard and the rep were unable to hear
each other. We finally hung up cutting
them both off. Jaime was not answering his phone. Richard did call back and went as far as he
could without Jaime. They are now on a
three way call as I write this. What a
royal pain all the way around. Poor quality assurance will experience the same
loudness that Jaime did.
In addition we are having
complications with the Alexa app. Wasn’t
there a time when life seemed simple without all the technology? Still trying to stay focused on our
blessings.
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